Valispace Help Desk FAQ 10. General 10. General 10.1. Can Valispace be used offline? 10.2. Are there any differences in performance of functions between cloud version and non-cloud version? 10.3. If I start with an on-cloud version, how hard is it to transfer to on-premise? 10.4. Can I download my data? 10.5. Do you offer different packages for each of the modules? 10.6. How is data protection? How often are backups performed? 10.7. How do I add or deactivate an user? 10.8. How do I reset my password? 10.9. Can the Admin reset another user's password? ×